Participants will learn how to confidently deliver constructive feedback using the Situation, Behavior, Impact (SBI) model, ensuring effective and actionable feedback. Additionally, this course will equip participants with strategies to support job seekers in developing a growth mindset, allowing them to view feedback as an opportunity for learning and improvement. By the end of the training, attendees will have the tools and confidence to guide job seekers toward greater success and personal development.

After this training, you will be able to:

• Set clear expectations and create a culture of accountability with job seekers

• Build confidence delivering feedback to job seekers using the situation, behavior, and impact model

• Support job seekers development of a growth mindset when receiving feedback

Facilitator: Alicia Collins

Price: Free

Location: Zoom (link will be sent 24 hours prior - please be sure to spell your information correctly when registering)