This webinar will provide an overview of the Supplemental Nutrition Assistance Program, also known as SNAP, for anyone who works with SNAP Employment and Training programs.  If you are new to working with SNAP E&T, this training will help you better understand important policies for SNAP and SNAP E&T programs.

Through a combination of reflective exercises, practical strategies, and interactive discussions, attendees will learn to differentiate between bias, discrimination, and oppression while gaining insight into their own experiences in delivering equitable care. The course will also focus on emotion regulation techniques for managing common activating events and encourage participants to make a personal commitment to continued learning and behavior change, fostering a more inclusive and equitable service environment.

Participants will learn how to confidently deliver constructive feedback using the Situation, Behavior, Impact (SBI) model, ensuring that feedback is both effective and actionable. Additionally, this course will equip participants with strategies to support job seekers in developing a growth mindset, allowing them to view feedback as an opportunity for learning and improvement. By the end of the training, attendees will have the tools and confidence to guide job seekers toward greater success and personal development.

This training will help you apply a coaching approach to set collaborative, meaningful goals with job seekers, prepare for potential setbacks, and utilize new tools throughout the goal-setting process for better outcomes.

In this session, you'll learn to navigate ISETS for job retention, including how to enter job placement information, retention services, and monthly reports. You'll also discover where to find further assistance and resources when needed.