Our first session with a client lays the foundation for a successful relationship. We’re challenged to fill out forms and ask sensitive questions while also trying to build rapport.
We will explore how to find the balance between completing required paperwork and creating space to build strong relationships with clients. Learn how to make the most of your limited time with clients to achieve their employment goals.
This will be a highly interactive, 2-part training. Registered participants should plan to attend both days and be prepared to participate in group discussions and breakout activities.
After attending this training, you will be able to:
Create a better relationship with your job seekers through the intake assessment process
Actively listen to both verbal and non-verbal cues to truly get to know your job seeker
Use a strengths-based approach to assess job seeker skills, interests, and goals
Date: Thursdays, March 7 & 14, 2024
Time: 10:00 AM - 12:00 PM CST
Location: **Zoom
**The link will be emailed 24 hours in advance of the training. Please confirm your email address is spelled correctly when registering.
Registration is limited to participants enrolled in The Chicago Cook Workforce Partnership’s training series. If you would like someone else at your agency to participate in this training, please contact Cheryl Hester at cheryl@cjc.net
If your organization is interested in hosting this training exclusively for your staff, please complete our Customized Training Interest Form.