In 2013, the Chicago Transit Authority (CTA) implemented a new fare card system and several employment service providers raised important concerns and questions about what kind of impact Ventra would have on their ability to assist low-income job seekers find employment. After several months of talking with service providers, program administrators, and the CTA, CJC conducted an online survey in May-June 2014. The 11-question survey was intended to collect information from a range of service providers about how the Ventra fare system is working for them and the job seekers they serve. To view the survey summary, click here.