Frontline Workforce Association

The Frontline Workforce Association (FWA) was formed in the Fall of 2010 as a way to help frontline providers stay in touch outside of formal Frontline Focus trainings. The goal of FWA is to connect frontline professionals in a way that enables them to better collaborate, support one another, and make referrals. Specifically, FWA provides free access to networking, continuing education, and professional development opportunities. The group is open to all frontline job developers, regardless of their past involvement with Frontline Focus.

FWA meets bi-monthly, or six times a year, focusing on topics of interest to frontline staff. FWA also  hosts quarterly social gatherings as a way for frontline job developers to meet other like-minded professionals, share stories, relax, and recharge. The informational meetings are designed to be interactive and often include a chance to share best practices and troubleshoot common problems. Through these meetings, FWA not only offers a chance for professionals to develop their individual skill sets, but also an opportunity to increase their awareness of the workforce development field in Chicago and Illinois.

Individuals are welcome to attend as few or as many meetings as they wish. All meetings are free of charge.


Upcoming Meetings

Crisis After Placement: Employer Retention
Wednesday, March 4, 2015 |
8:30 – 11:00am
Industrial Council of Nearwest Chicago
320 N. Damen Ave. – Chicago
(Free limited street parking
Click here to register

Please note that our March 2015 meeting will take place on the first Wednesday of the month, rather than the second.

You’ve successfully placed a job seeker–congratulations! This might be the end of the story, but many times isn’t. For a variety of reasons, crises can arise once your job seeker starts working, which can result in termination, angry employers and frustrated clients. This FWA meeting will address how to mend your relationship with an employer after a job seeker has burned a bridge and how to coach your job seeker through the crisis. You will learn how to troubleshoot common crisis scenarios in small groups and walk away with tools and strategies for maintaining a strong relationship with your partner employers!

8:30 – 9:00      Networking
9:00 – 9:30      Employer Retention Presentation
9:30 – 10:20    Breakout Sessions: Retention Scenarios
10:20 – 10:50  Debrief Best Practices
10:50-11:00    Wrap-Up & Evaluations

Free, but advance registration required. Click here to register.

Attend and Win!
We will raffle off free registration to one of our FFTI trainings (valued at $75-$115).  Must be in attendance to win.

Contact Kaitlyn McGovern:

Past Meetings

Happy Hour Events

Check back for more information on upcoming Happy Hour events!

The Frontline Workforce Association is guided by a steering committee. If you are interested in getting involved with this committee to help choose future topics and direct the growth of FWA, please contact Ellen Johnson at or 312-252-0460 x310.

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