FFTI Track Certification

As of FY2016, we offer three different course tracks leading to FFTI certification: Job Development, Leadership, and the new Client Services Track. Each track requires the completion of six core courses and a select number of elective hours. While you may take as long as you’d like to pursue FFTI certification, it is possible to complete track requirements within one year’s timeframe. If you would like to register for all of the core courses in a track at once, contact Cheryl Hester, FFTI Administrator (cheryl@cjc.net or 312-252-0460 x108) to receive 20% off!

Job Developer Track

Core courses include (37 hours):

1. Job Developer Orientation

2. Beyond the Basics: Job Development in Practice

3. Becoming an Industry Insider

4. Pitch Clinic

5. Reducing Turnover: Becoming a Retention Agent

6. Cultural Competency 101: Building Your Personal Awareness

In addition, 13 elective hours must be completed. A total of 50 hours must be completed to earn the FFTI Job Developer certification.

Leadership Track

Core courses include (42 hours):

1. Learning to Lead

2. Performance Management

3. Making Metrics Matter

4. Driving Organizational Effectiveness: Benchmarks for Success*

5. Operating Adaptive Organizations*

6. Cultural Competency 101: Building Your Personal Awareness

*We recommend taking #4 & #5 together, even if you are not pursuing the track.

In addition, 8 elective hours must be completed. A total of 50 hours must be completed to earn the FFTI Leadership certification.

Client Services Track

Core courses include (34 hours):

1. Conducting Quality Intake Assessments

2. Motivational Interviewing

3. Employ Lit: Working with Clients with Low Literacy

4. Documentation of Case Notes

5. Delivering Trauma-Informed Care

6. Cultural Competency 101: Building Your Personal Awareness

In addition, 16 elective hours must be completed. A total of 50 hours must be completed to earn the FFTI Leadership certification.

 

At the end of each course, you will receive a document of completion stating that you have satisfactorily fulfilled the required course hours. Once you have completed all the requirements for a particular track, you will receive your course track certification at CJC’s Annual Meeting in June. This certification signifies that you have completed the required series of comprehensive course curriculum covering the core competencies as determined by FFTI. The full list of core competencies covered in each course track can be found on the Frontline Focus page. FFTI will keep your records on file should you ever need a certificate reprinted.

 

The order of core classes in each track is a suggested progression; it is not a requirement that you follow this sequence. Classes may be taken a la carte; you do not have to pursue FFTI certification in order to register for any of the core courses.

Depending on which track certification you pursue, courses from the other tracks can count towards your elective hours. For example, if you are pursuing your Leadership certification, you may take the Job Developer Orientation as an elective.

Up to 3 Frontline Workforce Association (FWA) meetings (6 hours total) can be used towards fulfillment of your elective hours. FWA meetings are offered bi-monthly and topics are chosen on a rolling basis. Sign up for our email list to stay informed!

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