Delivering Trauma-Informed Care

Receive Email When Registration is Open

Course Description:
Traumatic events can have an intense physical, psychological and spiritual impact on the way we live our lives. Often times, clients who are seeking basic needs (such as employment and housing) have a history of trauma under the surface. Case managers like yourselves are increasingly asked to respond to these multi-faceted needs, but may feel underprepared to provide appropriate mental health support. However, it is possible for anyone working directly with clients to learn how to deliver trauma-informed care. Through this training, you will gain greater understanding of trauma-informed practice, feel more comfortable responding to your clients presenting with trauma, and learn to address any second-hand trauma you might be experiencing.

Topics covered include:

  • Define and identify types of trauma
  • Practice strengths-based boundary setting
  • Address and heal from vicarious trauma
  • Recognize the difference between advice giving and clinical intervention
  • Utilize resilience and hope in working with clients

This course is for frontline staff and case managers who work directly with clients.

Course Duration:
Full day workshop–9:00am-4:00pm

Course Date:
May 19, 2017

Members: $95*
Non-Members: $135
* To access this member price, you must log in to your CJC account when registering.

Lauren Feldman, Open Lotus LLC

Chicago Jobs Council
29 E. Madison St. Suite 1700
Chicago, IL 60602

Please contact Cheryl Hester, Frontline Focus Administrator, with any questions: 312.252.0460 x108;

Back to Top