Beyond the Basics: Job Development in Practice

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Course Description
Job development can be tricky; it takes a lot of practice, perseverance and patience.  You have to juggle multiple priorities, balance the needs of two distinct clients-your job seekers and employers-and provide consistent and quality customer service to a variety of stakeholders.  This class will address these nuances and provide best practices for some of the more nitty-gritty aspects of job development.  More specifically, we’ll discuss tips for networking and collaboration, tools for troubleshooting when things go wrong with employers and job seekers alike, and strategies to encourage time management and prevent burnout.  This class is a “must-take” for job developers wanting to increase their skills!

Topics covered include:

  • Demystifying the networking process
  • Making the most of collaboration
  • Using contracts and “insurance cards” to help manage job seeker expectations
  • Troubleshooting when things go wrong with employers
  • Developing a combined personal and professional to-do list to help manage your time and prevent burnout

 

Audience
Direct service staff who work with employers to match job seekers with quality employment opportunities and who have completed the Job Developer Orientation course.

Course Duration
Full day workshop–9:00am-4:00pm.

Course Dates
August 7, 2014
February 12, 2015

Costs
Members: $75
Non-Members: $115

Facilitators:
Ellen Johnson, Frontline Focus staff

Location
Chicago Jobs Council
29 E. Madison Street, Suite 1700
Chicago, IL 60602

Questions
Please contact Cheryl Hester, Frontline Focus Administrator, with any questions: 312.252.0460 x108; cheryl@cjc.net

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