Beyond the Basics: Job Development in Practice

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Course Description:
Job development can be tricky; it takes a lot of practice, perseverance and patience.  You have to juggle multiple priorities, balance the needs of two distinct clients-your job seekers and employers-and provide consistent and quality customer service to a variety of stakeholders.  This class will address these nuances and provide best practices for some of the more nitty-gritty aspects of job development.  More specifically, we’ll discuss tips for networking and collaboration, tools for troubleshooting when things go wrong with employers and job seekers alike, and strategies to encourage time management and prevent burnout.  This class is a “must-take” for job developers wanting to increase their skills!

Topics covered include:

  • Demystifying the networking process
  • Making the most of collaboration
  • Assessing our employer partners
  • Using contracts and “insurance cards” to help manage job seeker expectations
  • Troubleshooting when things go wrong with employers

Audience:
This course is for new frontline workforce development staff—job developers, career specialists, employment counselors, etc. Though not required, ideally, participants will have attended the Job Developer Orientation first.

Course Duration:
Full day workshop–9:00am-4:00pm

Course Date:
February 15, 2017

Cost:
Members: $95*
Non-Members: $135
*To access this member price, you must log in to your CJC account when registering.

Facilitator:
Kaitlyn McGovern, Chicago Jobs Council

Location:
Chicago Jobs Council
29 E. Madison Street, Suite 1700
Chicago, IL 60602

Questions?
Please contact Cheryl Hester, Frontline Focus Administrator, with any questions: 312.252.0460 x108; cheryl@cjc.net

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