Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

If you’re part of the frontline workforce staff community, our trainings are designed for you. Through our interactive and hands-on workshops, you can count on:

  • Learning best practices from practitioners in the field
  • Hearing from local industry experts and employers
  • Planning practical next steps to start integrating new ideas into your own work
  • Networking with other workforce pros who share your passion for this important work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.

 

Learn More

FY 2012 public training calendar

2011-2012 Course Catalog

Registration Instructions

Policies and Procedures

Course Tracks and FFTI Certification

Workforce Development Professional Core Competencies


Upcoming Courses

Course NameDate 
Motivating Employees to be Their BestFebruary 15, 2012
Becoming an Industry InsiderFebruary 22, 2012
Conflict ManagementFebruary 29, 2012
Intro to the Workforce Investment ActMarch 8, 2012
Pitch ClinicMarch 14, 2012
Handling Change & UpheavalMarch 21, 2012
Reducing Turnover: Becoming a Retention AgentMarch 28, 2012
Job Developer OrientationApril 12, 2012
Working with Job Seekers with DisabilitiesApril 18, 2012
Employ Lit: Helping Clients with Low LiteracyApril 20 & 27, 2012
Cultural Competency: Understanding & Managing DifferenceMay 3, 2012
Employment Law & Workplace RightsMay 10, 2012
Juggling Multiple PrioritiesMay 16, 2012
Designing and Conducting Transformational Job Readiness TrainingsMay 21 & 22, 2012
From Records to Re-Entry: Working with Ex-OffendersMay 23 & 24, 2012
Intro to the Workforce Development SystemJune 14, 2012
Learning to LeadTBD
Successful Sales StrategiesTBD
Supervisor Communication SkillsTBD
Performance ManagementTBD
Critical Thinking & Problem SolvingTBD
Best Practices in Youth DevelopmentTBD