Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

If you’re part of the frontline workforce staff community, our trainings are designed for you. Through our interactive and hands-on workshops, you can count on:

  • Learning best practices from practitioners in the field
  • Hearing from local industry experts and employers
  • Planning practical next steps to start integrating new ideas into your own work
  • Networking with other workforce pros who share your passion for this important work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.


Learn More

FY 2015 public training calendar

FY2015 Course Catalog

FY2014 Dashboard Metrics

Registration Instructions

Policies and Procedures

Workforce Development Professional Core Competencies

Join Frontline Focus’ LinkedIn Group

Become a CJC Member

Upcoming Courses


Course NameDate 
Employ Lit: Helping Clients with Low LiteracyApril 17, 2015
Meeting ManagementApril 23, 2015
Reducing Turnover: Becoming a Retention Agent (Wheaton)May 6, 2015
Intro to the Workforce Development SystemJune 11, 2015
Learning to LeadTBD
Pitch ClinicTBD
Job Developer OrientationTBD
Reducing Turnover: Becoming a Retention AgentTBD
Intro to the Workforce Investment ActTBD
Becoming an Industry InsiderTBD
Performance ManagementTBD
Cultural Competency 101: Building Your Personal AwarenessTBD
From Records to Re-Entry: Working with Ex-OffendersTBD
Employment Law & Workplace RightsTBD
Designing and Conducting Transformational Job Readiness TrainingsTBD
Beyond the Basics: Job Development in PracticeTBD
Conducting Quality Intake AssessmentsTBD
Managing Workplace ChallengesTBD
Making Metrics MatterTBD
Motivational InterviewingTBD
Documentation of Case NotesTBD
Working with Transgender Job SeekersTBD