Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.

Upcoming Courses

Course NameDate 
Performance ManagementSeptember 8, 2016
Becoming an Industry InsiderSeptember 13 & 20, 2016
Intro to the Workforce Innovation & Opportunity Act (WIOA)September 29, 2016
Cultural Competency 101: Building Your Personal AwarenessOctober 5, 2016
From Records to Re-Entry: Working with Ex-OffendersOctober 20, 2016
Making Metrics MatterNovember 2, 2016
Reducing Turnover: Becoming a Retention AgentNovember 16, 2016
Workers’ Rights for Your Job SeekersNovember 17 & 18, 2016
Driving Organizational Effectiveness: Benchmarks for SuccessDecember 1, 2016
Conducting Quality Intake AssessmentsDecember 8, 2016
Job Developer OrientationJanuary 18, 2017
Motivational InterviewingJanuary 25, 2017
Operating Adaptive OrganizationsFebruary 2, 2017
Beyond the Basics: Job Development in PracticeFebruary 15, 2017
Employ Lit: Helping Clients with Low LiteracyFebruary 24, 2017
Documentation of Case NotesMarch 24, 2017
Intro to the Workforce Development System (webinar)March 30, 2017
Pitch ClinicApril 5, 2017
Job Readiness Training (JRT) BasicsApril 28, 2017
Designing and Conducting Transformational Job Readiness TrainingsMay 4 & 5, 2017
Delivering Trauma-Informed CareMay 19, 2017
Learning to LeadTBD