Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

If you’re part of the frontline workforce staff community, our trainings are designed for you. Through our interactive and hands-on workshops, you can count on:

  • Learning best practices from practitioners in the field
  • Hearing from local industry experts and employers
  • Planning practical next steps to start integrating new ideas into your own work
  • Networking with other workforce pros who share your passion for this important work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.

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Learn More

FY 2015 public training calendar

FY2015 Course Catalog

FY2014 Dashboard Metrics

Registration Instructions

Policies and Procedures

Workforce Development Professional Core Competencies

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Upcoming Courses

 

Course NameDate 
Cultural Competency 101: Building Your Personal AwarenessNovember 6, 2014
Managing Workplace ChallengesDecember 4, 2014
Job Developer OrientationJanuary 29, 2015
Intro to the Workforce Development SystemFebruary 6, 2015
Beyond the Basics: Job Development in PracticeFebruary 12, 2015
Pitch ClinicMarch 5, 2015
Making Metrics MatterMarch 19, 2015
Becoming an Industry InsiderMarch 27, 2015
Reducing Turnover: Becoming a Retention AgentApril 9, 2015
Employ Lit: Helping Clients with Low LiteracyApril 10, 2015
Meeting ManagementApril 23, 2015
Intro to the Workforce Investment ActMay 1, 2015
Learning to LeadTBD
Performance ManagementTBD
From Records to Re-Entry: Working with Ex-OffendersTBD
Employment Law & Workplace RightsTBD
Designing and Conducting Transformational Job Readiness TrainingsTBD
Conducting Quality Intake AssessmentsTBD
Motivational InterviewingTBD
Documentation of Case Notes (in Wheaton, IL)TBD
Working with Transgender Job SeekersTBD