Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

If you’re part of the frontline workforce staff community, our trainings are designed for you. Through our interactive and hands-on workshops, you can count on:

  • Learning best practices from practitioners in the field
  • Hearing from local industry experts and employers
  • Planning practical next steps to start integrating new ideas into your own work
  • Networking with other workforce pros who share your passion for this important work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.

 

Learn More

FY 2013 public training calendar

2012-2013 Course Catalog

Registration Instructions

Policies and Procedures

Course Tracks and FFTI Certification

Workforce Development Professional Core Competencies


Upcoming Courses

Course NameDate 
From Records to Re-Entry: Working with Ex-OffendersMay 23 & 24, 2012
Job Developer OrientationJuly 12, 2012
JDO 2.0July 26, 2012
Becoming an Industry InsiderAugust 3, 2012
Employment Law & Workplace RightsAugust 8, 2012
Intro to the Workforce Development SystemSeptember 6, 2012
Pitch ClinicSeptember 12, 2012
Reducing Turnover: Becoming a Retention AgentSeptember 26, 2012
Designing and Conducting Transformational Job Readiness TrainingsOctober 8 & 9, 2012
Employ Lit: Helping Clients with Low LiteracyOctober 19 & 26, 2012
Conducting Quality Intake AssessmentsNovember 2, 2012
Learning to LeadNovember 7, 2012
Best Practices in Working with YouthNovember 28, 2012
Intro to the Workforce Investment ActDecember 6, 2012
Cultural Competency 101: Building Your Personal AwarenessDecember 12, 2012
Performance ManagementDecember 13, 2012
Motivating Employees to be Their BestFebruary 13, 2013
Conflict ManagementMarch 13, 2013
Meeting ManagementApril 3, 2013
Working with Job Seekers with DisabilitiesApril 11, 2013
Critical Thinking & Problem SolvingTBD