Frontline Focus

The Frontline Focus Training Institute delivers trainings and resources to help frontline workforce professionals build their capacity to better meet the employment needs of disadvantaged job seekers, low-income workers and employers. For more information on connecting with frontline professionals, please visit the Frontline Workforce Association page.

Through the delivery of our core curriculum, we aim to:

  • Develop and enhance the skills, key competencies and knowledge of frontline workforce providers in order to increase job effectiveness
  • Decrease burnout and stimulate career growth within the workforce development field
  • Create an environment that fosters collaboration and networking among job developers
  • Establish “job development” as a professional field of work

If you’re part of the frontline workforce staff community, our trainings are designed for you. Through our interactive and hands-on workshops, you can count on:

  • Learning best practices from practitioners in the field
  • Hearing from local industry experts and employers
  • Planning practical next steps to start integrating new ideas into your own work
  • Networking with other workforce pros who share your passion for this important work

Attend our next session. Learn new techniques. Meet other mission-minded professionals. Get recharged.

 

Learn More

FY 2013 public training calendar

2012-2013 Course Catalog

Registration Instructions

Policies and Procedures

Course Tracks and FFTI Certification

Workforce Development Professional Core Competencies


Upcoming Courses

Course NameDate 
Conducting Quality Intake AssessmentsMay 10, 2013
Cultural Competency 101: Building Your Personal AwarenessMay 15, 2013
Designing and Conducting Transformational Job Readiness TrainingsMay 20 & 21, 2013
Intro to the Workforce Investment ActJune 6, 2013
Job Developer OrientationJuly 18, 2013
JDO 2.0August 8, 2013
From Records to Re-Entry: Working with Ex-OffendersAugust 14 & 15, 2013 (attend both sessions)
Learning to LeadAugust 21, 2013
Becoming an Industry InsiderSeptember 6, 2013
Pitch ClinicSeptember 12, 2013
Reducing Turnover: Becoming a Retention AgentSeptember 25, 2013
Employment Law & Workplace RightsOctober 3, 2013
Employ Lit: Helping Clients with Low LiteracyOctober 18 & 25, 2013
Performance ManagementOctober 23, 2013
Intro to the Workforce Development SystemDecember 5, 2013
Meeting ManagementApril 16, 2014
Motivating Employees to be Their BestTBD
Conflict ManagementTBD
Critical Thinking & Problem SolvingTBD
Best Practices in Working with YouthTBD